Frequently Asked Questions

How long does shipping take?

Shipping times vary depending on the destination. Estimated delivery times are shown during checkout and in our Shipping Policy.

How can I track my order?

Once your order has been shipped, you will receive a tracking number by email.

Can I return my order?

Please refer to our Refund Policy for full details regarding returns and refunds.

How can I contact customer support?

You can contact us at contact@sofia-singapore.com, and we'll respond as soon as possible.