Shipping policy
SHIPPING POLICY
Sofia Singapore
Free delivery on all orders. Processing within 1–3 business days. Delivery within 8–12 business days.
| 1–3 business days | 8–12 business days | FREE Shipping |
|---|---|---|
| Processing | Delivery | No minimum order value |
Order Placed → Immediately >> Processing → 1 to 3 business days >> Dispatch → After processing >> Delivery → 8 to 12 business days
DELIVERY TIMES
Below you'll find the average delivery times for all our orders:
| Stage | Timeframe |
|---|---|
| Order Processing | 1 to 3 business days (may take longer if the order is placed on a Friday evening or over the weekend) |
| Estimated Delivery | 8 to 12 business days after dispatch |
HOW TO PLACE AN ORDER
Ordering on Sofia Singapore is as simple as possible. Follow the steps below:
1. Product Go to the product page and add the item you want to your cart by clicking the black "Add to Cart" button. Make sure you've selected the correct variants.
2. Checkout Click "Proceed to Checkout". On the information page, enter your correct address details. Once completed, click "Continue to Shipping".
3. Review On the Shipping page, review the address details you entered. All shipping is completely free. Click "Proceed to Payment".
4. Payment Select your preferred payment method. All payments are secured via SSL — you can always count on a safe payment environment.
5. Confirm Click "Complete Order" and you will be redirected to your chosen payment method. Follow the instructions to complete your purchase. If you run into any issues, please contact us.
PAYMENT METHODS
At Sofia Singapore, all payment methods are encrypted via SSL, meaning you can always count on a secure payment environment.
- Credit/Debit Card — Visa · Mastercard · American Express
- PayPal — PayPal account
- GrabPay — E-wallet payment
- PayNow — Instant bank transfer
- Apple Pay / Google Pay — Mobile wallet payment
- SSL — All payments encrypted
SHIPPING COSTS
We cover the shipping costs on all orders.
All our products are delivered door-to-door, 100% free of charge. No minimum order value is required.
ORDER DISPATCH
Found the perfect look or accessory on our website? We want you to enjoy it as quickly as possible! That's why we make sure your order is processed and shipped as fast as we can.
To keep offering fair prices on our products, we choose to collect orders in larger batches and ship them all at once once we reach the required minimum quantity. We appreciate your understanding and willingness to help us build a better, more sustainable world.
Note: Like many other online stores, we're often very busy and delays can occur. Please keep this in mind when placing your order. We will do our best to ship your order as quickly as possible.
To ensure your order is dispatched today, contact us by email. Our customer service team will be happy to advise you on the best solution.
Contact details:
Sofia Singapore Website: sofia-singapore.com Email: contact@sofia-singapore.com Address: Unit 1603, 16/F, The L. Plaza, 367–375 Queen's Road Central, Sheung Wan, Hong Kong